Service is the foundation of our business.
Our full-time team is comprised of experienced individuals who have
worked together on a number of complex and challenging projects. Our team works
with key contacts from YOUR ORGANIZATION to ensure a worry free conference,
meeting or event. Our dedicated project management team, drawn from a group of
professionals with expertise in all areas of event planning, will ensure the
highest quality and consistency throughout the project.
Our clients appreciate a service-oriented approach and we are often chosen ahead
of the leading larger association management firms. Our company prides ourselves
on an 88%
repeat client track record and 97% of all new business comes from referrals from
clients and industry colleagues. Our on-going relationship with our clients is a
testament to our superior service and reflects our commitment to quality
products and programming.
We have expert service and superior technology in the area of meeting,
registration and travel.
- We have integrated innovative air reservation, hotel room management and registration processes into a single solution dedicated exclusively to the logistics of conferences and meetings.
- Our solutions allow attendees to register for a meeting and request a hotel or air reservation via the Web with
one stop shop access, 24 hours a day, 365 days a year.
We are your creative information centre - no project is too small or too short
on notice for us to execute.
The time, effort and costs that we take off your desk throughout the development
of the programme means that your personnel are free to concentrate on your
business - both in the office and on location.
Our constant attention to detail on location and personalized service, ensures a
smooth running event that addresses business, group and individual needs.
Centralized cost management is a critical component of our service. Our budget
presentations clearly delineate exactly what you are buying. In addition, our
final accounting is submitted within 2-3 weeks of the event completion.
Our worldwide network of suppliers and our respected standing within the
industry, guarantees the highest levels of quality and service from start
to finish of your project.